Explore Our

Innovative Solution Stack

Designed to Enhance Customer Experiences

and Ensure Seamless Communication

Across Every Interaction, Anytime and Anywhere.

Unlock the Power of

Dialmate Product Lineup

To Keep Your Customers Connected and Happy.

Enterprise Call Center Solutions

Efficiently manage customer interactions with advanced call center tools, enhancing customer experience and boosting operational productivity.

Cloud-Based PABX Solutions

Deliver scalable and reliable telecommunication infrastructure with our cloud PABX systems, designed to grow with your business needs..

Direct Inward System Access (DISA)

Enable remote access to internal telephony networks, ensuring seamless connectivity and operational efficiency from any location.

Advanced IVR Systems

Automate customer interactions with intuitive IVR solutions, providing self-service capabilities for efficient query resolution and customer satisfaction.

Hosted Predictive Dialers

Boost telemarketing efficiency with hosted predictive dialers, optimizing outbound marketing campaigns and improving agent productivity.

Voicemail Management Systems

Handle voicemail messages effectively with streamlined systems, ensuring timely responses and improved communication workflows.

Outbound Campaign Management Tools

Optimize marketing and sales outreach with powerful tools and analytics, driving results and enhancing campaign effectiveness.

Smart Call Tracking & Analytics

Gain actionable insights into call performance and customer behavior with advanced tracking and analytics solutions.

Emergency Notification Systems

Ensure reliable communication during critical situations with robust emergency notification systems, keeping stakeholders informed and connected.

Voice Biometrics & Authentication

Enhance security with voice biometrics, offering seamless user verification and safeguarding telecommunication processes.

Hosted Conferencing Solutions

Support virtual meetings with seamless hosted conferencing systems, enabling collaboration and effective communication for businesses.

Call Whispering & Coaching Tools

Improve call quality and train customer service representatives with tools designed for real-time coaching and feedback.

Call-Based Surveys & Feedback

Gather valuable insights directly from customers through call-based surveys, driving informed decision-making and improved service offerings.

Speech-to-Text Integration Services

Transform voice data into textual format for analytics and documentation with advanced speech-to-text solutions.

Fraud Detection & Prevention Systems

Safeguard telecommunication services with systems designed to detect and prevent fraudulent activities, ensuring secure communication channels.

Hybrid Work Call Management

Streamline communication for remote and flexible working environments with tailored hybrid work call management solutions.

Educational Helplines & Virtual Classrooms

Support learning institutions with accessible educational helplines and virtual class systems, enhancing engagement and delivery.

Hospital Appointment & Reminder Systems

Enhance patient care with systems that streamline appointment scheduling and send timely reminders for improved healthcare communication.

Innovative Telecommunication Solutions

Stay ahead of trends with cutting-edge telecommunication solutions designed to meet evolving industry demands and customer needs.

Global Technology Partnerships

Foster growth and knowledge sharing with collaborations and partnerships, driving innovation in the telecommunication sector.

Explore the Perfect Solution for Your Business

Looking to enhance your operations with cutting-edge tools? Our dedicated experts are here to analyze your needs and craft tailored solutions that align perfectly with your business goals.

From improving customer communication to optimizing efficiency, our solution stack is designed to empower your organization to succeed. Let’s work together to identify the best-fit products and unlock your business’s full potential today!

Send Us A Message

Get In Touch

Address

Intercom Global (Pvt) Ltd

No. 726, 7th Floor,

Janajaya City, Rajagiriya,

Sri Lanka

Email

info@dialmate.com

Phone

+94 77 88 22 023

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