Your Ultimate Solution to
Simplifying Call Management
DialMate makes business call handling effortless
with a simple, step-by-step process.
Seamless Call Management Made Simple
Discover how DialMate transforms the way you handle customer calls in just three easy steps.
Redirect Calls via Call Forwarding
DialMate integrates seamlessly with your existing phone line. By setting up call forwarding rules, missed, unanswered, or after-hours calls are automatically redirected to DialMate IVR.
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Busy Line Redirection:
Forward calls automatically when your line is busy. -
Unanswered Calls:
Redirect calls after a set number of rings to ensure timely handling. -
After-Hours Handling:
Route calls to DialMate’s IVR system outside business hours.
Callers Interact with a Personalized IVR
When calls are forwarded, DialMate’s IVR platform greets callers with a pre-recorded, branded message and offers an easy-to-navigate menu tailored to your business needs.
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Information Services:
Callers can select options to learn about your products or services. -
Voicemail:
Callers can leave detailed messages. -
Callback Requests:
Callers can request a callback at a convenient time.
Manage Calls Through the App or Portal
Access all customer interactions in real-time via the DialMate Mobile App or Web Portal. This provides complete control over call management.
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Voicemail Management:
Listen to voicemails and follow up promptly. -
Callback Requests:
Review and prioritize callback requests efficiently. -
Interaction Logs:
Gain insights into missed calls, caller details, and call trends.
Frequently Asked Questions.
DialMate ensures no call is ever missed by redirecting unanswered or after-hours calls to its IVR system. Customers can leave voicemails, request callbacks, or access pre-recorded information, allowing you to follow up promptly.
Yes, DialMate allows full customization of the IVR menu to match your business needs. You can create options for product inquiries, customer support, callback requests, and more, ensuring a professional and personalized experience for your callers.
No technical expertise is required. DialMate’s mobile app and web portal are designed to be user-friendly, making it easy to manage voicemails, callback requests, and missed call logs in real-time.
Yes, DialMate integrates seamlessly with your existing phone line. Using conditional call forwarding, it redirects calls without requiring additional hardware or complicated setups.
Still Have Questions?
Our team is here to provide the answers you need! If you have any questions or need further clarification, don’t hesitate to reach out.
With DialMate, we’re committed to ensuring you have all the information to make your customer communication seamless and stress-free.