Every Call Matters,
Every Customer Counts..
Transform your Business Call Management with Dialmate.
Never Miss a Call Again
Handle missed and after-hours calls effectively with voice menu for voicemails, callbacks, and more.
Always Stay Connected
Capture after-hours inquiries and keep your customers informed with automated responses.
Real-Time Insights
Monitor calls and voicemails instantly using a mobile app for smarter customer engagement.
What is DialMate?
DialMate is a cutting-edge call management platform that ensures no customer call is ever missed. From handling missed and after-hours calls with intelligent IVR menus to providing real-time insights via a mobile app, DialMate empowers businesses to deliver professional customer experiences effortlessly.
Features of DialMate
Conditional Call Forwarding
Automatically redirect calls when your line is busy, unanswered, or after hours. Ensure no customer call is ever missed by seamlessly forwarding them to DialMate’s IVR platform.
Personalized IVR Menu
Greet callers with a customized menu, offering options such as information services, callback requests, or after-hours messages tailored to your business. Deliver a branded, professional experience for every caller while addressing their needs efficiently.
After-hours Automation
Handle calls outside business hours with pre-recorded messages that inform customers of your availability or allow them to leave a voicemail. Provide a consistent and professional experience even when your office is closed.
Callback Request
Enable customers to request a callback through the IVR menu, which you can review and prioritize. Show customers you value their time by letting them schedule callbacks at their convenience.
Voice Message Recording
Let customers leave detailed voicemails when you’re unavailable. Easily access these messages via the mobile app or web portal for follow-up. Capture important details from customers, ensuring their concerns are addressed promptly and professionally.
Real-Time Dashboard
Let customers leave detailed voicemails when you’re unavailable. Easily access these messages via the mobile app or web portal for follow-up. Capture important details from customers, ensuring their concerns are addressed promptly and professionally.
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.
Kevin Stirtz
Author of More Loyal Customers
Never Miss a Call:
Smart Solutions For Seamless Communication
Track missed calls and manage customer needs during receptionist breaks for better efficiency.
Allow customers to leave detailed voicemails for immediate or prioritized concerns during your unavailability.
Provide accurate and uniform product or service details through IVR, eliminating inconsistencies in communication.
Log calls received outside business hours with caller details and voicemails for next-day follow-up.
Play pre-recorded messages about working hours or availability, ensuring consistent communication outside office hours.
Log all missed calls with numbers, times, and voicemails, ensuring every customer can be followed up promptly.
Why Choose DialMate?
Your Customers, Your Priority
DialMate is the ultimate solution for managing customer calls, ensuring every interaction is professional and seamless. Here’s why DialMate is the right choice for your business
Enhanced Customer Satisfaction
By reducing missed calls and enabling round-the-clock availability, DialMate ensures customers feel valued and connected.
Professional Call Handling
Customized IVR menus provide a consistent and branded experience for every caller.
Streamlined Follow-Ups
With instant access to customer interactions, businesses can respond quickly and effectively, improving overall efficiency.
Scalability and Affordability
DialMate is built to support businesses of all sizes, offering a cost-effective solution without compromising on quality.
Explore our Packages
DialMate offers flexible and affordable packages to meet the diverse needs of businesses. Whether you’re a small business just starting out or a larger enterprise requiring advanced features, we have the right solution for you. Explore our packages and find the one that suits your business needs.
For Small businesses looking for a professional phone presence.
- Multi Language
- Voice Mail
- Callback
- Product/Service Info
- Max Concurrent Calls (2)
- Max Call Duration (60s)
- Max Menu Options (2)
For Businesses needing enhanced call management features.
- Multi Language
- Voice Mail
- Callback
- Product/Service Info
- Max Concurrent Calls (4)
- Max Call Duration (90s)
- Max Menu Options (3)
For Businesses needing customization and integration capabilities.
- Multi Language
- Voice Mail
- Callback
- Product/Service Info
- Max Concurrent Calls (Any)
- Max Call Duration (Any)
- Max Menu Options (Any)
Not Sure Which Package Is Right for You?
Our team is here to help! Contact us today for a consultation to determine the package that best fits your business needs.
With DialMate, you can ensure no customer call is ever missed while delivering a professional and seamless customer experience.
Choose the package that aligns with your business goals and start transforming your customer communication today!